When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. You can fix this problem by switching on all the bulbs and resetting your brightness level. This can be common with the new outdoor Hue lights where there is a bigger distance between these and other bulbs you have. Mine are still not working, deleted app, added back, removed all lights, changed the channel, typed in serial numbers manually still nothing. One is in downstairs and one is upstairs. for a couple of weeks app says unreachable when I hit light settings, but I can still control my lights from the app (not always accurately reflecting on or off, but I can still control them manuallynthrough the app). Your home internet WiFi and the Hue bridge that uses Zigbee to create a wireless network both broadcast on 2.4ghz, because of this they could conflict with each other when using the same channel. My system worked well for 3 years. Home Assistant also supports grouping of entities natively, but sometimes it can be useful to use Hue groups to group light bulbs. Fixing Unreachable Hue Lights The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. They have been working fine for over a year and all of the sudden have become unreachable. Tap the current theme at the top to pick a different one, then tap the Play button at the bottom to apply it. Tried all the above myself without any joy giving Phillips hue until end of month to come up with a solution to the problem, then I will be moving to another supplier, can’t guarantee I won’t do any bad advertising on social networks. Hue lights. Any suggestions? If found just assign it to your room again and it should work as intended. Same problem AS everybody else! Check the switch. Use multiple motion sensors to create follow-me light sequences. I quit trying to figure out why it was happening and just resolved myself to fixing the issue. All you have to do is follow the steps outlined above (depending on the problem) and your Philips Hue Lights will start working again. This does not look that smart and it is the last thing you want! However my bulb keep dropping their links to the hub. – Fix the Issues with Your Philips Hue Lights. The problem I’m having is my lights are set on a timer, but one light doesn’t go off when the timer expires. Looking into the Philips Hue App, they appear as "Unreachable" (no link). Very frustrating to have spent so much money on something that hasn’t been working for almost 5 months. Check the connection, however it sounds like a faulty light and maybe worth contacting Philip to see what they say, and if they can replace it under warranty. Check the wall switches for all your bulbs. Thank you!! I just fixed the one light that was unreachable in my living room. Casey is best known for writing about smart home technology, internet of things and apps, but he also enjoys the hardware side of technology. What doses that mean???? When I try to simply delete the light so that I can add it and start all over with this particular light, it will not let me delete it! Same issue here, all of a sudden 2 bulbs that have been working fine, are unreachable. The Hue API allows you to group lights. Issue #2 – Philips Hue Lights Unreachable. Do they do that if you use the app or a Hue switch? It just worked 3 weeks ago! Light D shows that the Hue app has control of the lights. Therefore in such a case, you need to use Philip’s app to turn … With Philips Hue lighting products (and the required Hue Bridge), you can adjust and control your lights from anywhere in the world. It is safe to update the Hue bridge. Frustrating. Philips was one of the first on the market and it's consistently remained one of the most recommended brands. I had them both set to turn off and on at specific times. But...their state can still be updated and their correct state is still reported ¯(°_o)/¯ . Or you can also solve this issue by placing a middle bulb between the bridge and the actual hue bulb. Same bug with Smartthings too. Strangely, can intermittently get it to work with an old Halloween app. Yes the bridge is connected and all the lights on the bridge are on. Too far away from your bridge – This depends on your set up and how many bulbs you have, if this is your first bulb then it could be too far from the bridge. Mine have been working fine all year, and one of my motion sensors just became unreachable. Hue’s marketing is honest about this, however, saying: “The light bulb only works within the Bluetooth range (about 30 feet), meaning you can control lights in one room of your home. Help – I bought a new V2 bridge one after getting an email saying I need to upgrade … Have the square one already. One of four bulbs unreachable. The Bulbs are not turned on at the mains – First check it is turned on at the mains, turn the light on and off at the switch, when on the bulb should be lit a bright white. Here is the response I got: Your Hue Bridge has been disconnected from your account due to a factory reset. If you see any part of this button that is not lit then it means that you need to reconnect the Hue bridge again. Working for at least two years, now unreachable. If you do, you’ll want to follow this guide on how to fix Unreachable Philips Hue lights . After that, go to Zigbee Channel Change From there. The status message in Hue Essentials is: Unreachable It can happen to only one light bulb from some brand but also to your native smart lights from Philips Hue. Also still worked. Once all that info is deleted, authorize the app on your cell again and you have a fresh beginning again. You can add up to 50 Philips Hue lights and accessories to one Bridge. I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. Update comes along, and poof! It mainly concerns about how is your setup and how much light bulbs you have got. Even though it shows the delete box, when I click on it nothing happens. As I mentioned earlier, I find that being direct and saying “Alexa, bedroom light on” works 100% of the time for me. Free for over a year and all of the system for many years and suddenly have. Click on light … Regularly, my Philips Hue Play HDMI Sync box White bulbs panic these! 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