This topic has been closed to new posts due to inactivity. Make sure there aren’t any obstacles on the front or sides of the home base. See video here: https://share.icloud.com/photos/0_I8D0obgcNDtlF06vBmGIfmA. It's always a good feeling fixing something rather than sending it back! After setup, HomeBase can be switched to a Wi-Fi connection in the Side menu > My Devices > Select HomeBase > HomeBase Settings > Connection. It won't connect to the base station. Move the camera as close to the HomeBase as possible if the wireless signal strength is poor. Enter your Email address, choose a password, and select Sign Up. Troubleshooting 1. The cameras don’t use your WiFi network, just the signal from the Homebase. Access to your footage requires the microSD card to be inserted into the Base Station it’s registered to, and you are logged on to the account tied to the Base Station. To set up the cameras you download the Eufy app, select add device and choose the homebase2. ... Additional Doorbell Chime for eufy Video Doorbell 2K (Wired) $29.99. Setup from scratch and for me it all then worked. Having issues adding a newly purchased Eufycam 2 homebase. The cameras will not work without the base. It will only connect to 2.4Ghz WiFi. Contact Us I need to contact eufy. Home automation options and compatibility Eufy cameras are compatible with Apple HomeKit, Google Assistant and Amazon Alexa, so you can control them through any of those home assistants. No sales. You can either record to the cloud or the card both require wifi. If you are connected to a wifi connection, the connection and your credentials will be removed as a security feature if you plug in an Ethernet cable. Removing the base station from your account and then adding it back might also help. At the welcome screen, select Add device. The microsd card goes into the home base unit that must be connected to wifi. From here, you’ll connect back to your home’s Wi-Fi network. Most home wifi is dual band though and 2.4Ghz provides better penetration through walls. I’ve resetted the homebase, reinstalled the app, tried with 2,4/5 ghz wifi and nothing seems to help. On iPhone, tap “Wi-Fi” and then connect to the Eufy Lumos Wi-Fi network. Then turn off Wi-fi on the mesh (or just switch the mesh off) and connect your smart home device to the 2.4ghz band on your old router. We are able to get the doorbell to connect to the router no problem, but we are unable to connect a mobile device to the doorbell via the router to change doorbell settings, view video, etc. You can either record to the cloud or the card both require wifi. Now it’s time to connect the bulb to your Wi-Fi network. SHOP NOW Home automation options and compatibility Eufy cameras are compatible with Apple HomeKit, Google Assistant and Amazon Alexa, so you can control them through any of those home assistants. this requires to re do the setup of the device. Please help. Wait another 5 min connect the Ethernet back and see there would be No recordings. Select Sign Up to create a new account with Eufy. You simply add this via the app, with which the camera is then connected. On iPhone and Android, confirm the Wi-Fi network name and password for your home, then click the "Next" button (you may need to enter the password manually). Unfortunately, I didn't take that capability into account when I bought the Eufy system, and they're not willing to do without the separate constant livefeed. I have the same issue, but I could connect to my guest wifi on the same router without any issues. Step 4: Move the Home Base closer to your router (or vice versa). The less distance between the Home Base and the router, the stronger the signal will be. If the iRobot HOME App says “There was a problem connecting to Roomba.Sorry. I just returned and replaced my entire eufycam system last weekend, and did a compete wipe and reinstall of the eufySecurity app, but am getting the same issues on this new one too — so the only constant here is the eufy software/firmware, however support have no idea what to do. That’s why it’s secured with AES 128-bit encryption. However, if you think you only have 5GHz wifi - there is an excellent chance your wifi router is also broadcasting at 2.4Ghz. [Resolved] eufy HomeBase 2 Won’t Connect - Keeps Flashing Blue WoodYouLikeSomeCash on 17/07/2020 - 22:37 Last edited 19/07/2020 - 11:05 Purchased the HomeBase 2 with the doorbell today from JB Hi-Fi, was working fine until I switched it to wi-fi. Their old system is one of those that they can hookup to a monitor and show a live feed. The cameras do not have a microsd slot. Secure Your Home this Winter & Save Up to 38% - Go to Winter Deals! Ring Video Doorbell Pro has served me well for the last two years, but Eufy has caught my eye for a few reasons. The EufyCam 2 package includes two wireless HD webcams and the necessary base station to set them up and control remotely. 4. Hello everyone today I had an Eufy homebase 2 update. Please help. Register Robovac I have a eufy product I want to register? Select the Eufy device you'd like to add. Press question mark to learn the rest of the keyboard shortcuts. Simply tap the icon you wish to use and start enjoying the Eufy smart home … I tried setting this up on WiFi to my internet and it kept dropping the signal and I would have to plug in the Ethernet cable, which is even farther from the front of my house.
The ring on the doorbell is flashing. Secure Your Home this Winter & Save Up to 38% - Go to Winter Deals! Disconnect Ethernet from WiFi router to ISP cable modem wait like 10 minutes and then walk by the camera. Once connected, go back to the EufyHome app and it will automatically move on to the next screen. - Using devices: After successfully pairing the new device, it will show up in the device list. Features include Low Frequency Wireless and 2.4GHz Wi-Fi, 16GB eMMC local Storage, Built in Siren and can support up to 16 Eufy Cam 2C cameras with a wireless range of 90 meters line of sight. If a device has already been setup by another family member, you can request control access to operate that device from that family member. It does require Wifi to record to the Microsd card. I'll post an update here once I've confirmed if everyone can expect this support. Once I did that I was able to connect my Ring camera and the belkin wemo light switches to the Netgear 2.4G signal without any problem! eufy support advised requesting a replacement via email to their UK support. July 12, 2019 0 vote votes; Question: Can I have more than 1 home base connect to my home network? Once connected, go back to the EufyHome app and it will automatically move on to the next screen. Lumos bulb is plugged into bulb to re-connect automatically then walk by the camera is then connected be! Lumos Wi-Fi network possible if the wireless signal to travel sound- and footage. To my home network though and 2.4Ghz provides better penetration through walls device 'd! Robovac I have scanned the right qr code better penetration through walls you tried emailing support eufylife.com. Home this Winter & Save up to create a new account with Eufy rather sending... Eufy network needs an additional home base unit that must be connected to wifi there is excellent! 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