[to find smart home tech] "Alexa, turn my [name] lights on" "Alexa, [name] lights off/out" "Alexa, dim the [name] lights to 50%" "Set the [name] light to blue." The discovery of devices is made by querying skill adapters for information, not by direct communication with the devices. The Alexa app will reveal all the devices discovered. Open Communicate. However, with an update to how Alexa handles routines, you can set up a single command (like “Alexa, good morning”) to control both of these devices. I saw all my Arlo cameras were listed twice. Install the Skill on your Alexa device. You can now control your ST connected devices via the ST app and Echo. I thought my Alexa app just had a fluke with my duped devices, but @JDRoberts’s explanation made sense and I was able to figure out what he meant in post 2. In that case, you will also see the device twice in the smartthings app as well. They both have the same device name but the description is different, for example: first one says Smartthings the second one says smartthings switch (its a GE Jasco on/off switch). Understanding Device Information I am having this issue as well. Then, re-enable your smart home device again. To be honest, I turned it back on. The SmartThings device names are automatically updated in the Alexa app so I can easily distinguish which are ST and which are not. All of a sudden it has stopped recognising discovered devices for commands. Why does SmartThings duplicate my devices in SmartThings… I’m a bit OCD when it comes to keeping things neat and tidy… when I look at devices in my Alexa app SmartThings have duplicated my devices for example Hallway light appears twice. (The “ST” in the name should also help Alexa distinguish the two names when using voice commands even if you don’t disable the devices.). If you want to disable Alexa from listening to a wake word, then look for the mute button on the device. Just disable/uncheck the devices in the SmartThings authorization screen on the Alexa app. lol) and my two LIFX bulbs are also duplicated. Alternatively, use the Alexa App to do that 2. First, if the manufacture of the device as their own native integration with echo, then Alexa May see the device twice, once from the manufacturer’s app and once from smartthings. Despite having disabled nudges and voice purchasing, and having enabled brief mode, it seems that upselling is an unadvertised feature that cannot be disabled. 0 comments. ... with the multiple Scenes issue. Mentioned in this article Amazon Echo Dot (3rd gen) Select your smart home device type or select All Devices. 4. The instructions for new smart things app don’t work. I have built 3 new strips with d1mini and Alexa won’t discover any of them. Seeing the same in the new SmartThings app. To be honest, I turned it back on. A. Earn coupons by spreading the word about iDevices. The device detects the wake word by identifying acoustic patterns that match the wake word. You can now control your Hue Bridge connected devices (bulbs) with the ST app, the Hue App, and Echo. You did it wrong the first time. Tap the 3 dots in the upper right-hand corner, then tap the trash can icon to remove the old product. Tap Enable to use. 5. Either choose a specific device, or select “the device you speak to,” which even works with the Alexa app on your phone. So (gear icon) > Connected Services > Amazon Alexa. We are working directly with the Alexa team to create a more tailored … Alexa will tell you your personal PIN code 4. This article describes how to remove duplicate mobile device management objects in Azure Active Directory (Azure AD). (First rule of home automation: “the model number matters.“). Hurrah! Go to your Alexa app and add devices, once discovered, again do not rename them. From there, you can “Allow Alexa to access all devices, Scenes, and Routines”. Say: "Alexa, open Phone Finder" and request to add a new device 3. This App has to be connected to the Alexa Skill "Phone Finder". From there, you can “Allow Alexa to access all devices, Scenes, and Routines”. Alexa Can't find device or group named X in Y's profile Our smart home skill is encountering a strange issue that I am not sure how to resolve. Fri 9am - 9pm, Sat 11am - 7pm EST. No way to control what is shared. Open the manufacturer's companion app and remove your smart home device. Find local My temporary solution is to rename the Hue devices from within the SmartThings app. [2019 Alexa Skill, not applicable to 2020 version]. Unable to find new Alexa devices with 0.9.1. 1/ Duplicate device names - Alexa prefers that names for Devices, Groups and Scenes are unique, 1.1/ Please open up the Alexa App>Smart Home and make a note of any duplicate device names; 1.2/ You can then change them in the source app. Turn it off, and you can select which individual things you want Alexa to access. So, in general, if Alexa/Echo can discover the device and the hub you are linking to can as well, then you should uncheck those devices. look with the Alexa app at your devices, delete all Apple TV you can find and then do a new device search. No. I suspect if I did a direct connection with Alexa and Lifx I would show three devices in Alexa as well. Last but not least, check out Alexa’s list of smart devices and scenes: Both should be drastically paired-down and cleaned of all old and duplicate devices and scenes. I thought my Alexa app just had a fluke with my duped devices, but @JDRoberts’s explanation made sense and I was able to figure out what he meant in post 2. 3. It’s weird in Alexa, but since I’m trying to move to more ST than Alexa, I’m trying to not let it bother me. Any ideas or knowledge on a modern approach? If it shows as “Unresponsive,” this is an old connection. Then I disable the “ST” devices, in the Alexa app. Enter a name and phone number, and then select Save. I find Alexa's skill upselling extremely annoying. ( DO NOT click off the " give Alexa access to all devices and routines" ) . If you have duplicate devices on your Echo, go back and follow the directions I just typed out. Ideas on how to clean it up short of manual deletion in Alexa? Another way to get rid of the duplicates is to leave them in smartthings but not to use the manufacturer’s own Alexa skill. Select your smart home device, and then select Settings. They’re only showing once in smartthings but twice in the Alexa app… how do I turn the setting off for Alexa in the smartthings app? Note: Contacts you add in the Alexa app do not appear in your mobile device's contacts list. You click on Alexa and it just shows an icon and a button to delete / unlink. First, thank you for this topic. At least in my system Alexa never removes devices so when I make changes I have to delete some device and search again. Something else that can cause this. It’s also possible that you linked the device twice to your SmartThings account, once locally and once as a cloud to cloud integration. Select Devices. I don’t see it in my app. Disconnect your smart home device using the Disable option for your device in the Alexa app. Ask Alexa to discover by saying “Alexa, discover devices” to any Alexa enabled device; Once the discovery is complete, in the “Devices” section, tap on each product to see if it is “Unresponsive” If it shows as “Unresponsive,” this is an old connection. Download and install any software updates available for your devices. I had to go digging, but apparently it’s in the settings. Is there some secret trick for disabling upselling? Little could be further from the truth. 0. PS. In the skill we are developing, we are planning to have multiple Alexa devices connected to a user account in different rooms and we would like a way for a customer to identify which device … Are you referring to the new SmartThings app? EDIT: increased specificity. Open up the skill. First you need to do this: Open the Alexa Amazon SmartApp under Automations/SmartApps in SmartThings Mobile app and turn off the option to allow Alexa to discover all SmartThings devices (allow Alexa to access all devices option as shown below). Resetting iDevices products and setting them back up again may cause Alexa to see both the new and old connections for your products. Disabling duplicate device instances was not the intended use of the SmartThings device exclusion feature, which is not compatible with our current Alexa integration. I would at a minimum like to clean up the Z-wave and Zigbee devices so Alexa show only one. Cwcb08 March 9, 2020, 7:07pm #1. Select Trash. Issues. You can use this procedure to remove orphaned device objects in Azure AD that are not automatically removed by the service after 90 days. Many users tend to be either confused or uncertain in what the "Devices" and "Duplicate ID's" buttons in the Inventory-section of the "Configure Services" options are for. I have two duplicated Lutron Caseta dimmer switches (but not the third?? Then you will have to press it down and a red ring will highlight. The most common misunderstanding is that they are merely yet another "two different ways to do one and the same thing". I just add an “ST” to the beginning of the name. (In many cases, the native integration from the manufacturer will have more features than SmartThings does.). Remove the lights from the devices Alexa is granted access to through the SmartThings helper app (open the SmartThings app, find the Alexa helper app within it, and edit its settings to deselect all the Hue lights). Search for Find My Phone. These multiple connections can cause Alexa to say there are multiple devices with the same name. If you're selling or returning your Alexa device, you need to first deregister the device from your Amazon account. So (gear icon) > Connected Services > Amazon Alexa. Brand and model of the device which is being duplicated? Yes I see it in the new app… if you click the gear icon in the menu on the left “Connected services” are listed in there…. If you do see the device twice in the smartthings app, then you have to clear up the linkage on the smartthings side. This is really simple: 1. Let’s get started. On the devices that also have direct links to Alexa it will show three (Arlo Pro 3), or Two (Nexx Garage). Link your Amazon account and tap Allow to give the skill access to your account. Buy iDevices products at a local retailer near you. 2. First, thank you for this topic. Use … You might find old devices lingering in the list from an old skill you used in the past and, often, just clearing up this list will get rid of some command confusion. Rediscover your devices in the Hue app. Do not rename them. It’s now all or nothing. I think there is an option to rename devices when they are initially discovered/added too. (The same issue was introduced for google home at about the same time.). Is there any update or fix for this? Open the Alexa app . Thank you for the reply I found it very helpful… I unlinked a lot of my devices which still work ok with both smartthings and Alexa… after I unlinked them I noticed I had to go into the Alexa app and delete the duplicates manually but that wasn’t to painful…. If so, how can i permanently remove the duplicate hue devices from my alexa app? How To Remove Duplicate Devices in Alexa from SmartThings February 1, 2020 Comments 1 comment If you have a SmartThings Hub and have also connected that to your Echo device with the Alexa app, you’ve probably noticed that there are some duplicate devices in there. My initial two that were running 0.9.1b and updated to 0.9.1 still work with Alexa. For some Alexa devices, the process isn't so straightforward. Every non internet connected device has two entries in Alexa. I only mention because I was just looking at it a day or so ago. It is making Alexa unusable. This prevents Alexa from importing those devices and creating duplicate entries. Submit your information to find an iDevices Pro near you. Amazon has also built on this a multiple commands feature by allowing you to string two related commands into one. Hope this helps, until ST and Alexa can come up with a more graceful implementation. If you were to, say, open up the device’s own app, it will still use the original name that you gave it—renaming it through the Alexa app simply tells Alexa that “space heater” actually means “smart plug 2” (for example). Unfortunately, this changed about a month ago when a new Alexa skill was released for SmartThings and you can no longer choose which devices are exposed to Alexa. Here's how to set up a routine. For example, “Living Room Lamp” is renamed to “ST Living Room Lamp”. You'll then see … The Alexa app on my phone or tablet doesn't have duplicates. "Alexa, discover my devices". It’s weird in Alexa, but since I’m trying to move to more ST than Alexa, I’m trying to not let it bother me. Emulate Alexa device enabled Attempted with send Alexa notifications enabled & disabled. Deny Alexa access to the Hue system directly from the Hue hub. Say "Alexa, activate Phone Finder". By default, Echo devices are designed to detect only your chosen wake word (Alexa, Amazon, Computer, or Echo). Start off by opening the Alexa app on your phone and tapping the menu button in the top-left corner of the screen. Architecture is (2) V3 wifi hubs using the new app. Powered by Discourse, best viewed with JavaScript enabled, Alexa Shows Duplicate Devices? So one way to get rid of the duplicates is to just go through smartthings and instead of authorizing all devices, don’t authorize the ones which have their own native integration. In ST Alexa app DO NOT allow give Alexa access. Note: If you have a Phillips Hue V1 bridge (circle-shaped), press the button on the bridge before you try to discover your devices. ; Select the contacts icon . This emphasizes how the Alexa service is truly a complement to existing APIs. On closer exam I realized that once instance was the camera and the other was the Motion sensor. This most often happens with lights attached to a hue bridge. retailer, Tap the email address or name that appears in purple below “Account Enabled”, Tap "Log Out." Ive done the selecting the devices to be shared to no avail. 1. to any Hue devices. Smartthings allows you to individually Authorize a device for use by echo. An Alexa routine will turn on smart home devices automatically, play music, and even talk to you at a specified time, or when you say a certain phrase. increase your bottom line. share. For now, I can retrieve the device id, but I would also like to retrieve the user's device name. Through the Alexa smart home app, it's actually a bit of a time-consuming chore to remove devices; albeit an easy task. There are two different things that can cause this. Don’t think to hard about it. OK I am using classic as I have too many automations to switch. This will clear all the connections to the account, Tap “Get Started” to sign back into Amazon and your current iDevices products will automatically relink to the account, Ask Alexa to discover by saying “Alexa, discover devices” to any Alexa enabled device, Once the discovery is complete, in the “Devices” section, tap on each product to see if it is “Unresponsive”. Delete all Hue devices from Hue and Alexa app. Both the device manufacturer and SmartThings have an Alexa integration, so Alexa has an entry for both. This article aims to clarify both how the relevant technologies work conceptually, and how they evolved historically, so as to provide a contextual understanding of this natural progression, so as t… What is the timeline of having this fixed? I'm not sure where the Hue Light is coming from. ST only has one that I can see in the new app. To remove these previous connections, follow the steps below: Our Customer Experience Team is available Mon - I had to go digging, but apparently it’s in the settings. e.g. In the Alexa app, go to Skills & Games. My problem is that I have duplicate devices in Alexa... one for each devices as a Royal Philips Electronics smart device AND a Hue Light. lol) and my two LIFX bulbs are also duplicated. Lots of discussion, no easy workarounds, in the following thread: Wow that is crazy- what a huge regression. Select the menu icon , and then Add Contact. Thanks. Open the Alexa app . However, we understand that these duplicate devices are acutely noticed by SmartThings users transitioning from the legacy SmartThings Alexa integration. Simply open the Alexa app, go to Devices in the bottom right corner, then All Devices in the top right. Deleted duplicate Scenes, and it works just fine now! No audio is stored or sent to the cloud unless the device detects the wake word (or Alexa is activated by pressing a button). Broaden your portfolio and So, if you use both Alexa and the device’s app, rename it in both places. I hope this is a good place to ask. Turn it off, and you can select which individual things you want Alexa to access. This is showing in the web version only. I have two duplicated Lutron Caseta dimmer switches (but not the third?? Link your Amazon account and tap Allow to give the skill access to Alexa... An icon and a red ring will highlight want Alexa to access devices. 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